ALOC is an acronym that stands for Average Length of Call. ALOC is a measurement determined by looking at a specific time frame of your VoIP traffic and finding the average call length. Most often your CDR (call detail record) or other reporting tool will give you this report. ALOC is used to monitor traffic, measure call quality, find the type of call traffic, predict network demand and more.
The acronym is ACD (average call duration) has virtually the same meaning as ALOC. However, ACD will also be used to represent Automatic Call Distributors in telecommunications. Which is un-related to this topic.
Telephone calls vary in the duration of minutes used. Calls could be as short as 6 seconds or longer than 1 hour. If you were to compare the ALOC of a Call Center vs. traditional outbound calling, the Center would have a much lower ALOC. Call Centers make more call attempts than your average business or home owner. Many outbound calls that Centers make go un-answered by the customer or are very short in length. Call Centers also have an obligation to handle inbound calls. Their first priority is to help resolve the customer’s issue and second is to move onto the next caller that is waiting. Call centers also use advanced outbound dialers and call routing software to enhance their call capacity. This typically results in an ALOC under 1 minute and a high demand on network infastrcuture. Traditional business or homeowners are making calls 1×1 and dialing by using their hands. Thus their ALOC is often greater than 2 minutes and there is less of a demand on network infrastructure.
Star Communication’s voice platform was built by a team of telecommunications experts and has effectively dialed billions of calls for its clients during their critical communication times. Whether you’re a VoIP Carrier, CLEC, Call Center or other VoIP operator rest assured we will meet your demand with quality and reliability.
For rates and more information on our services, visit our website here
Phone: 1(877) 519-8464
Local DIDs just $.25 cents each
Local DIDs (phone numbers) for inbound calling in over 20,000 rate centers and localities in the United States and Canada. Regardless of your requirements easily establish a local presence in the markets you serve. Free and fast Porting!
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We offer SIP termination that is reliable, redundant and built for VoIP Carriers. If you need to urgently send millions of calls an hour, we give you instant access to 120,000+ channels at your fingertips. Typically we are able to offer better rates and assist our customers in choosing the right solution.
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Using our Direct to Tandem route, we often are able to help users improve their ASR along with PDD. We offer unlimited usage and CLI delivery. We are constantly monitoring our network for jitter, latency, and upstream carriers outages. Giving our customers piece of mind so they can focus on what matters.
Want to try it out? Within your SIP device’s Dial-plan simply add our Toll-free Carrier settings and Star Communication will route traffic with zero costs to you. No account required.
For free testing on any of these products please complete our contact form here
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Starcom offers local DIDs (phone numbers) for inbound calling in over 20,000 rate centers and localities in the United States and Canada. Regardless of your requirements easily establish a local presence in the markets you serve. Our origination services are designed to provide carriers, re-sellers, and application developers with the proper tools for success.
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- Access our Class 5 switch for real time CDRs
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- Supports most codecs
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BYOV represents an abbreviation of Bring Your Own VoIP.
BYOV is related to VoIP telephony technology such as SIP Trunks, DID numbers, and T.38 faxing. Typically companies who offer cloud based telephony services have an option for you to BYOV. These types of providers range from Hosted PBX providers, Soft Switch providers, CRM providers, Hosted Predictive Dialer providers, and more.
It’s important to compare costs when looking towards using a cloud based telephony service. Some service providers offer VoIP included in their pricing where others have a BYOV option. Using a BYOV cloud based provider allows you to have an advantage and find the most reliable and least cost VoIP solution for your company. In most cases, using a cloud based service and combining it with BYOV you will see significant savings.
It’s easy to compare the cost difference between a BYOV service provider vs an all inclusive. For a BYOV service provider, start by looking at your average monthly minute usage. Then calculate the per minute rates from a wholesale VoIP provider. Also factor in the cost of the cloud service provider’s platform. Once you have this together you’ll have a good approximation of the monthly costs. To compare with a company that offers VoIP included, simply look at the cost per month. Make sure to find out if their offer includes unlimited VoIP or if there is a limit. Then it’s as easy as comparing apples to apples.
To learn more and find out how Star Communication can assist you, visit our website here or email us at email@example.com. We strive to be the one stop shop for all of your BYOV needs. Our voice platform was built by a team of telecommunications experts and has effectively dialed and received billions of calls during critical communication times.
Phone – 1(877) 519-8464 Ext. 4001
Email – firstname.lastname@example.org
Skype – andrew.helton50
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Website – http://starcompartners.com/