Horsing around with your VoIP Provider?

Horsing around: To engage in aimless recreation or frivolous time-wasting; to fool around.   Retrieved from –https://idioms.thefreedictionary.com/horsing+around

Maybe you are looking for a new VoIP  interconnection and the process is taking too long.  Or you have a new IP that needs whitelisted by your carrier immediately.  Maybe there is a trouble number that is not connecting.  Perhaps the call quality is suspect and reliability is wavering.  Hopefully this is not your experience with VoIP.  But if it is, not all VoIP carriers are created equally and Starcom in not your old horse and buggy VoIP Carrier.

Who doesn’t like an an easy overview?  Here are a few pointers of our wholesale telecom service-

  • Rapid response support (Skype, Phone and Email)
  • Access our carrier grade Class 4 switch for CDRs
  • Self manage Source IPs
  • Make payments in real time
  • Support most codecs
  • Built-in high-performance IP firewall
  • 120,000 channel capacity
  • Extremely low ping times
  • Provisioning support
  • Interactive training sessions for all new customers

We appreciate your interest in Star Communication. Starcom offers flexible wholesale US and Canada VoIP termination and origination.  Our services are built for the highest call quality direct to our Tier 1 underlying carrier.   Interconnected with hundreds of customers and carriers, we have helped Large VoIP carriers, CLECs, PBX Providers, Call Centers and more cut costs on VoIP Termination.

For more information, visit us at- www.starcompartners.com
Phone – 1(877) 519-8464
Email – sales@starcompartners.com

Is Channel Capacity placing your VoIP on hold?

Let’s say it’s a busy day in your office and every employee is on the phone making and taking calls. Then another customer needs help and calls your office, except this call is not connected. The customer gets a busy signal..

Yes, even today many VoIP Carriers and VoIP Providers use the same busy signal when a user is at max channels (phone lines). Customers expect phone calls to connect when calling a business. Even if calling into an IVR and having to go through a short call queue, no one expects to hear a busy signal. This can look bad for your business overall.

Whether you’re a VoIP Newbie or have 10 certifications, it’s a good idea to review any VoIP provider’s plan and channel limitations they offer. Many of the packages and pricing models from providers do indeed have a limited number of channels. Another thing to help prevent customers receiving a busy signal, is to plan with your VoIP provider around your peak calling seasons. Maybe your business’s call volume is highest around Christmas. Ask your VoIP provider ahead of time to increase the number a channels if you expect a heavier call flow.

Star Communication offers SIP termination and Origination that is reliable, redundant and built your business. If you need to urgently make or receive 1 million calls an hour, we give you instant access to 120,000+ channels and more than 8,500 CPS at your fingertips. Typically we are able to offer better rates and assist our customers in choosing the right solution. We have helped VoIP carriers, CLECs, Large Call Centers and we look forward to assisting you!

www.starcompartners.com
Phone – 1(877) 519-8464
Email – sales@starcompartners.com
Skype – andrew.helton50