Benefits of VoIP

VoIP technology greatly enhances your phone system.  Not only does VoIP significantly cut cost telecommunication expense, in most cases it is much easier for the end user to operate the system.  VoIP is an ever expanding technology and reaching into new communities where it was not always available.  New features are constantly being developed and companies are finding ways to cut cost, not only for themselves but the end user as well.

Most companies are using already telephone systems in multiple ways.  Older, legacy phone systems have become almost obsolete for the business community.  Traditional phones and fax lines are generally fixed to one location and system features leave much to be desired.  Phone portability, text messaging, video conferencing, faxing, and more can be accomplished with VoIP technology.  The old days of paying for long distance charges are also over.  For everyday consumers, companies now offer Long Distance calling plans with nationwide coverage as low as $0.0057 per minute.  That’s a just over a half of 1 cent per minute.

Some VoIP technologies actually are free to consumers.  Companies like Skype are offering free VoIP calling, instant messaging, and video calling from Skype to Skype accounts.  How do they accomplish this you may ask?  VoIP technology is fairly inexpensive to maintain.   If the consumer already has access to the internet, Skype to Skype calls simply flow over your internet connection with little cost to Skype.  Additional paid services that Skype offers is how they are able to recoup any lost revenue from their free services.  Of course this is a simplified overview.

Another example of a free VoIP services is Star Communication‘s Free Toll-Free SIP Trunk.   This applies to outbound calls made to Toll Free numbers in the USA.  When outbound calls to Toll Free numbers are sent across Star Communication’s VoIP network, Starcom is compensated by traditional phone companies for a direct SIP to Tandem hand-off.  How is this possible you may ask?   Toll Free numbers are a business’s life line.  When a potential customer calls a Toll Free number in the USA, the business who is paying for the Toll Free number wants every call to complete and wants the best voice quality.   Traditional phone service providers ultimately own all of the available Toll Free numbers in the US and Canada.  Companies like Verizon, AT&T, ect.  They are compensated handsomely by businesses who purchase these Toll Free numbers.  In turn the traditional phone carriers want the shortest path to complete the call. That’s where Stacom’s Toll-free Termination product comes in.   This is another case that shows a completely free application and how inexpensive VoIP technology can be.

Many bright people are developing new VoIP services every day.  Some are just having fun with a hobby and maybe creating a free app for their family and friends to use.  Others are working for large corporations to find the newest and most innovative technology.  Or they may be finding ways to cut telecommunications cost overall or make them free.  Our global economy will become even more connected in the future.

FREE this Holiday! (and always) 18yyy SIP Termination to the US and Canada

Is your company a Hosted PBX provider?  Softswitch provider?  CRM provider?  Wholesale VoIP Carrier?  Or maybe you’re a savvy business  owner that hosts your own in-house PBX?  If so, Starcom has a gift for you these holidays that will significantly cut down telecommunication costs.  

Complete your 18YY calls 100% free using our direct to tandem product. We offer truly FREE and UNLIMITED termination to the following prefixes in the USA & Canada.  3 POPS to choose from! Montreal, QC Los Angeles, CA or Dallas, TX locations. You can also use multiple locations for higher volume load balancing or a higher end failover situation.

100% FREE: Make calls to any 1800, 1833, 1844, 1855, 1866, 1877 and 1888 numbers in the USA and Canada.  CLI Delivered

Format: 18xxxxxxxxx
DTMF: RFC2833
Faxing: T.38 or pass-through
SIP Port: 5060
SIP Server(s):  

  • Montreal: 144.217.68.110 
  • Dallas: 173.193.144.207 
  • Los Angeles: 72.11.130.234 

Find out more here

www.starcompartners.com Be sure to check out out other services!

3 Ways to Improve ASR on VOIP traffic

ASR (Answer Seizure Ratio) is a great way to measure your underlying VoIP carrier’s network performance.  With that said, there are many other factors that affect your ASR.

First let’s discuss what ASR actually is.  ASR (Answer Seizure Ratio) is the measurement of successfully answered calls compared to call attempts.  For example, Say you send VoIP Carrier XYZ 100 call attempts and 75 calls are answered.  Your ASR is now at 75%.

But why are the other 25% of calls failing? Busy signals, switch congestion, inaccurate data, inactive dialed numbers, poor network performance and other call errors count as call failures.  Some of these failures such as Busy Signals are a regular and normal part of how telephony functions.  Other failures such as switch congestion and network performance are something that your Network Admin should take a deeper look into.

Here at Star Communication we offer reliable, redundant solutions built for VoIP Carriers, CLECs, Large Call Centers, SMBs and more.  We’ve helped 100’s of our customers improve their ASR with 3 simple solutions.


1.) Adding Capacity– Sometimes your underlying VoIP carrier limits the number of channels assigned to your account.  This can cause poor connectivity and in turn create a low ASR.  Starcom gives you instant access to 120,000+ channels at your fingertips.  If you need to urgently get out 1 million + calls an hour, you want to be sure your VoIP carrier has the capacity needed.  With our competitive NPANXX Rate or Flat Rate offers we’ve helped many customers cut cost as well as improve ASR.


2.) Route Comprised of Tier 1 Carriers– Some VoIP carriers have 50+ underlying carriers themselves.  What if your carrier has their 50 underlying carriers in LCR (Least Cost Routing)?  This can certainly create congestion at the switch, a high PDD (Post Dial Delay) and negatively effect your ASR.  Starcom’s underlying network is comprised of multiple Tier 1 carriers.  We help you terminate your calls faster, improve call quality and help achieve a higher ASR.


3.) Toll-free Termination- Using our Direct to Tandem route, calls placed to United States and Canadian Toll-free numbers are 100% Free. We often are able to help users improve their ASR along with PDD. We offer unlimited usage and CLI delivery.

Want to try it out?  Within your SIP device’s Dial-plan simply add our Toll-free Carrier settings and Star Communication will route traffic with zero costs to you.  No account required.


Want to setup a test environment?  Starcom gives FREE testing and interactive training for all new customers,

Complete our contact form here to get started today

sales@starcompartners.com

1-877-519-8464

www.starcompartners.com