Star Communication Partners with RasPBX

Star Communication is proud to announce a new partnership with the famous RasPBX.  RasPBX is an open-source project that maintains a complete install of Asterisk and FreePBX for the industry changing Raspberry Pi.  Check their download page for the latest RasPBX image.

Did you set up RasPBX with the latest image?  All newer images from 2017 and later ship with a default trunk included, provided by Star Communication.  Use the default Starcom SIP trunk to dial toll-free numbers in the U.S. for free.  Use your SIP capable phone and connect to this extension.  You are ready to call U.S. based toll-free numbers in international format, using the +1 prefix (+1800xxxxxxx, +1844xxxxxxx, +1855xxxxxxx, +1866xxxxxxx, +1877xxxxxxx, +1888xxxxxxx).  Visit here for detailed information.

If you enjoy the call quality, be sure to check out other VoIP services Star Communication offers.

 

  • Want to find out more about RasPBX?  Visit the FAQs page at RasPBX’s website.  
  • RasPBX users with existing setups can easily add trunk and route, details provided here.
  • Please give time to thank the open-source RasPBX project with your donation

 

Should you purchase wholesale VoIP from a Tier 1 or Tier 2 VoIP provider? And what are the pros vs cons?

When looking to buy wholesale VoIP there are many factors to consider. Many companies first consideration is the cost of the minutes themselves as this is a good gauge to determine the size of the provider you are dealing with. Other things to consider are the backbone network of the provider, the support they provide, the channel limitations, the quality of the voice, call set up time, latency, and even hidden fees.

One type of VoIP provider would be a Tier 1 carrier such as AT&T, Verizon, Comcast, ect. Tier 1 VoIP providers typically have their own network of hard copper lines spanning a certain area terminating to the end user. They also often will peer directly with other Tier 1 providers to increase their footprint. This allows for the highest quality of voice and reliability. Tier 1 providers usually have large volume requirements to send traffic over their wholesale VoIP network. Their pricing usually ranges with the potential customers traffic type and volume.

Another type of VoIP provider would be a Tier 2 carrier such as XO, Time Warner, IDT Corp., ect. Tier 2 VoIP providers typically are interconnected with one or more Tier 1 VoIP providers. Tier 2 providers can even have their own local network that reaches to their end users. The quality of service provided by a Tier 2 provider is often comparable to that of a Tier 1 provider. Tier 2 providers mostly focus on servicing small to medium sized businesses (100 – 999 employees) and typically do not have volume requirements to access their network. Depending on volume Tier 2 providers will openly negotiate and cater rates to the customer’s requirements.

Making the final decision on which provider you will use can sometimes be a daunting task. Below is a list of Pros and Cons that may help you in that decision. Star Communications has helped many companies through this process. Typically we are able to negotiate better rates and offer additional services that assist our partners in choosing the right solution. Starcom has helped well over 100 companies through this process. Large Call Centers, VoIP providers, CLECs and many other types of businesses have benefited from our services. If you’d like to speak to one of our representatives about your wholesale needs and expectations, shoot us an email at sales@starcompartners.com or call 1-877-519-8464

 

 

                                Tier 1                                                                        Tier 2

Pros Cons Pros Cons
Direct Network via hard copper lines Often more expensive Multiple Tier 1 ULCs for better Back-up Smaller network
Reliable Prolonged Setup (could take months) Often better pricing Smaller budget with fewer employees (support, sales, ect.)
Highest Capacity Network outages affect all customers Quick set-up Channel limitations
Secure   Secure Could have local connection issues due to Tier 1 provider going down
Quality Voice   Quality Voice  
Low latency   Low latency  
Scalability   Scalability

 

Voice Broadcasting and Ringless Voicemails are leveling up! Are you?

Level up your call center with Starcom’s best in class hosted voice broadcast platform.  In today’s fast paced marketing world, IT and management personnel wear multiple hats.  Our reliable, feature-rich platform allows you to alleviate the stresses and costs of maintaining hardware.  All you need is internet access and a PC or smart phone to control our upscale voice platform.

Starcom’s voice platform contains 17 campaign types in one easy to use web-portal.  Two of which are the new Ring-less Voicemail technology and Outbound/Inbound IVR functionality. Our platform is built for multilevel marketing, voice broadcasting, town hall meetings, mass call conferencing, multilevel surveys, and so much more.

Real time analytics, call detail records, and call recordings help you and your call center agents achieve peak performance.  Another important time saving feature is having the ability to upload millions of records at once.  Multiple DNC options help you maintain compliance which helps save time and money.  In real time, you’re able to scrub against the State and Federal DNC as well as the US cellular database.  An additional important feature is having the ability to schedule your campaigns and message delivery, which allows you to focus on more important management issues.

The Star Communications team has delivered billions of messages for its partners.  Medical Offices, Schools, Charities, Radio Stations, Call Centers, Political Robo-Callers and many other large organizations can benefit from our hosted voice broadcast solution.

Schedule a demo today by emailing sales@starcompartners.com or visiting our website here

Here are a few more pointers of our solution-

  • Simple flat per minute pricing
  • Tier 1 voice quality
  • Full ANI control (use your local numbers for local number presence)
  • Answering machine detection
  • Extremely scalable
  • Reliable, redundant, secure and efficient
  • Admin accounts can have unlimited users
  • White-label capabilities